Intercultural Communication in Business

studia pierwszego stopnia

English in Public Communication

semestr 4

Studia stacjonarne

fakultatywne
obowiązkowe

Realizowany w sali

English in Business elective module

Aspects of Economics and Business Administration

Organizational Culture

The Other in Business Communication

ECTS points in relation to student’s duties

Number of ECTS points: 3

1 ECTS – 30 hours: participation in classes

2 ECTS – 45 hours: preparation + 15 hours: consultations

Course description

The course is designated to English in Business Module. It raises students’ awareness of differences and peculiarities in communication patterns in various cultural and national business contexts. It makes them aware of what is acceptable and what is offensive in a given culture and its public discourse. It gives them practice in co-operating with represantatives of different cultures and reflecting about cultural around the world.

Course objectives

To develop students' understanding of culture in the context of communication.

To develop students' knowledge about communication processes in diverse business relations and organizations.

To induce reflexive thinking about oneself in diverse organizations in typical professional situations.

To trigger critical thinking about power relations and their institutionalization in communication processes in culturally diverse contexts.

-------------------

Course content

Culture and Communication in Professional Contexts

Intercultural and Cross-Cultural Communication in Business

Intercultural Communication Competence

A Communication Theory of Culture

Self-Identity and Culture

Ingroups and Outgroups

Privilege and Culture

-----------------

Methods of instruction/ forms of classroom activity:

reading and in-class discussion, group or individual assignments, mini-case studies, interaction with FORTHEM peers via Diversity and Migration lab, that include tandem assignments, interviews with lab stakeholders and experts in the field of intercultural communication in Europe.

Reading list:

Cultures and Organizations : Software for the Mind: Software for the Mind

Geert Hofstede, Gert Jan Hofstede, Mcgraw-hill,2004

Hoffman, E. Lost in Translation. Harmons 1990.

Jandt, F.E. Intercultural Communication. An introduction 2000.

Supplementary reading:

Riding the Waves of Culture, Understanding Diversity in Global Business, Fons Trompenaars, Charles Hampden-Turner, 2012.

Exploring Culture: Exercises, Stories and Synthetic Cultures

Gert Jan Hofstede, Paul B. Pedersen, Geert H. Hofstede

Nicholas Brealey Publishing, 2002.

Additional materials to be found on moodle

moodle.uni.opole.pl

Learning outcomes acc to PQR 2019

Knowledge

Student

1. has the basic knowledge of intercultural communication in business (m-W-1/P6S_WK)

Skills

Student can

3. search for, analyze, select and use information utilizing various sources and methods (m-U-1/P6S_UO)

3. use English at C1 level with experts in intercultural business communication (m-U-2/P6S_UK)

4. collaborate with other students to prepare projects, presentations or texts in English that can be publicized out of class (k_U08/P6S_UO; K_U12)

Social competences

Students are ready to

5. specify the priorities for the implementation of their goals and tasks designated by others in intercultural business contexts (m-K-1/P6S_KR)

6. shape their own views on the basis of the gained general and detailed knowledge in intercultural business contexts (m-K-2/P6S_KK)

Forms of evaluation of learning outcomes

1. Active class participation - 20% of the final grade (outcome 1,2,3,4,5,6)

2. Individual written tasks / oral presentations - up to 80% of the final grade (outcome 1,2,3,4,5)

Pass at 60 % of the final grade